Competence has a breadth of experience in most of the service industries, with developing and enhancing organizations in the following services sub-sectors: architecture and engineering industry, the information and communications technology industry, the construction and real estate industry, the microfinance industry, the tourism industry, the education, and training industry and in the healthcare industry, among other service providers on a sector and business level.

We have worked with various business support associations in these industries, developing plans to increase membership, enhance services provided, and overall developing their services along with establishing a market intelligence unit in a variety of business support organizations. We have good experience in improving service quality and competitiveness of various service providers on a local and regional level through strategic and organizational development, operational optimization and human capital development.

Our service improvement program enhances the quality of services provided and increases customer satisfaction and loyalty to all our clients in the services industry.

Competence works with enterprises across a wide range of industries to develop and implement innovative solutions that allow them to rise above the competition and achieve sustainable growth.

We help manufacturers become more competitive in the local and export markets, by formulating business strategies and plans and developing the skills of managers and staff to help them improve and upgrade their companies to be able to face any challenges and obstacles. We have helped numerous manufacturers compete on a global scale by helping them reach international trade fairs and meeting potential distributors and agents.

We have accumulated years of experience in a variety of industries such as food processing, cosmetics, plastics, chemicals, light industries, jewelry, and pharmaceuticals, among many others. Our experience in the Jordanian manufacturing industry has been built through individual manufacturers and through groups of manufacturers by way of Jordanian associations.

Competence has helped agricultural growers, processors, and exporters in formulating business plans and has trained small producers on how to develop export markets, how to identify market opportunities and how to respond to market demands, coupled with how to identify relevant market access requirements and upgrade their company and products to improve their competitiveness in export markets. We have worked with growers and processors of fruits, vegetables, herbs, dates, olives, and olive oil, among others.

Competence has also partnered with a variety of agricultural associations to improve the export support and market information services provided to the farmers and fresh produce exporters. We also have a wealth of experience in conducting market research concerning the fresh fruits and vegetable industry in a myriad of countries.

Competence trade service portfolio encompasses bespoke research at the interface between business and government, especially within the context of international trade facilitation, logistics, supply chain, and customs procedure.
We also offer a broad training portfolio with a focus on trade facilitation, trade logistics, business compliance, trade and customs procedures, supply chain management and logistics operations. Our trade services, courses, and modules are directed to senior policymakers, executives, and practitioners.
Often, we also assist in the practical implementation of trade facilitation projects, especially within the context of strategic support, country brief and country trade facilitation strategy, business case development, stakeholder workshops, business analysis, technical writing, evaluation, mentoring, training, and research.

Competence has long partnered with governmental institutions, non-governmental organizations and business support organizations in providing consulting services in strategic development, organization development, financial sustainability, marketing, service quality improvement, and enhancing the quality and range of their services and their capacity to effectively support private businesses. We have also delivered comprehensive training and coaching programs, specifically designed to their needs, focused on building their capabilities and refining existing skills and talents of their employees.